Find answers to common questions about our services, process, and support.
Frequently Asked Questions
KNOWLEDGE BASE
Frequently Asked Questions
Find answers to common questions about our products, services, and partnerships.
General
Zaheerah Ventures Ltd is a multifaceted company with operations in agriculture, trade, restaurants, cosmetics, bottled water production, and branding. We cater to both wholesale and retail markets and welcome partnerships for various sectors.
You can reach us via our contact page on the website, by phone, or by email. Our contact details are listed on the website for your convenience.
We are located at No 144 Allasawa Daza Housing Estate Gusau Zamfara State. Visit our website for a map and directions.
We offer a range of services including agriculture product sales, trade of various goods, restaurant services with traditional dishes, cosmetics manufacturing, bottled water production, and branding.
Job openings are posted on our careers page. Interested applicants can apply directly through the form provided there.
Our sectors include agriculture, trade, restaurant services, cosmetics, water production and branding, wholesale and retail distribution, and partnerships.
Orders can be placed via our website, by contacting our sales team directly, or by visiting our physical store location.
We accept credit cards, bank transfers, and mobile payment options for your convenience.
Yes, we provide delivery services for selected products. Delivery options may vary by location and product type.
Contact our partnerships team via our contact page to discuss potential collaboration opportunities.
Yes, we offer an online ordering option for selected products.
We currently serve primarily local markets but are open to exploring international orders on a case-by-case basis.
Yes, we offer gift cards that can be purchased online or in-store.
Facility visits are available by appointment. Please contact us to schedule a tour.
We offer returns on certain products. Contact us for details on specific return policies per product.
Sign up for our newsletter via our website to receive updates on new products, services, and exclusive offers.
Yes, tracking is available for online orders, and you will receive updates via email or SMS.
Yes, follow us on Facebook, Instagram, and Twitter for the latest updates.
We value customer feedback and encourage you to share your experience via our feedback form or social media.
We are committed to sustainable practices across all sectors, including eco-friendly packaging and responsible sourcing.
Agriculture
We offer millet, beans, rice, maize, soya beans, sesame, hibiscus, ginger, dry pepper, and other staple products that are fresh and high quality.
Yes, we provide bulk purchasing options for retailers and wholesalers with competitive pricing.
Our products go through strict quality checks to ensure they meet high standards.
Some of our products are organically sourced. Contact us for specific organic product options.
We prioritize freshness in all our agricultural goods, with frequent replenishments to ensure quality.
Yes, we arrange deliveries for bulk orders. Delivery fees may vary based on location.
Seasonal products include certain spices and grains. Contact us for the current seasonal availability.
Our products are sourced locally to support local farmers and ensure the freshest quality.
Most products have a shelf life of 6-12 months. Specific products may vary.
Yes, samples are available upon request for most bulk products.
Yes, we offer tiered discounts depending on the order size.
We work with farmers who follow sustainable farming practices.
We provide both standard and eco-friendly packaging options.
Returns and exchanges are available on a case-by-case basis for bulk orders.
Yes, our products meet local agricultural standards and certifications.
Yes, we offer standing orders and subscription services for regular deliveries.
Our prices are competitive, and we offer value for money, especially for bulk orders.
We can connect you with agricultural consultants to help you with your needs.
Contact us for a product catalog or additional information about our offerings.
Trade
We trade in food items, soap ingredients, and consumer goods.
Yes, we have partnerships with retail stores and offer bulk supply options.
We operate locally but can explore regional expansion upon request.
Contact our trade department to discuss partnership opportunities.
Yes, select products are available for online purchase.
Yes, we offer competitive discounts based on order size.
Payment terms vary; we offer options like upfront payments and installment plans.
Yes, samples are available for most of our trade items.
Minimum orders vary by product; contact us for specific details.
Yes, we offer logistics services to ensure safe delivery of trade goods.
All products undergo a thorough inspection to maintain quality.
Yes, we source most items locally to support the community and ensure freshness.
Financing options are available for qualified partners.
Orders can be tracked online or through our customer service.
Private-labeling is available for select products upon request.
Lead times depend on product availability but typically range from 3-7 days.
Yes, all goods are insured for safe transport.
Returns are available for damaged or incorrect items within 14 days.
Contact our trade team to discuss standing orders or recurring shipments.
Restaurant
We serve a variety of traditional and contemporary dishes, including Akara, Pap, Kunun Tsamiya, and seasonal specials.
Yes, we provide delivery services for orders placed within our delivery zones. Check our website or contact us for coverage areas.
Our restaurant operates from 8:00 am to 10:00 pm daily.
Yes, we offer catering for events. Contact us for menu options and booking details.
Some dishes can be customized. Please inquire with our staff for specific requests.
Yes, we have several vegetarian and vegan-friendly items. Ask our staff for recommendations.
Orders for pickup can be placed over the phone or online. Let us know your preferred pickup time.
Yes, our restaurant offers a comfortable dine-in space for customers.
Yes, we offer meal plans and pre-order options for weekly deliveries. Contact us for more information.
We occasionally run promotions. Follow us on social media or join our mailing list for updates.
Yes, we source many ingredients locally to ensure freshness and quality.
Reservations are available for groups of six or more. Call ahead to book your table.
Our restaurant is typically less busy during the first hour of opening in both morning and evening shifts.
Yes, let us know about any allergies, and we'll do our best to accommodate your needs.
Absolutely, we cater to corporate events. Contact us for a customized quote.
Our signature Akara and Pap is a customer favorite, celebrated for its authentic taste.
Yes, we provide order tracking for all delivery orders to ensure timely service.
Our menu features seasonal adjustments to offer fresh, in-season dishes throughout the year.
We accept cash, credit cards, and mobile payment options.
Yes, gift cards are available and make a great gift for friends and family.
Cosmetics
We specialize in soaps, lotions, and skincare products, prioritizing quality ingredients.
Our products are crafted with gentle, natural ingredients suitable for most skin types.
Yes, we can create custom formulations based on specific needs. Contact us for details.
Our cosmetics are available on our website, select retailers, and at our physical store.
Yes, we are committed to cruelty-free practices in all our cosmetics production.
Yes, bulk orders are available for retail partners. Contact our wholesale team for details.
Our popular items include lavender soap, shea butter lotion, and mint-scented balms.
Samples are available in-store and for select products online. Visit our store to try before buying.
Many of our products are made with organic ingredients. Look for “organic” on our product labels.
Contact our sales team to discuss wholesale terms and pricing.
We use minimal, natural preservatives to ensure product safety and longevity.
Our products generally have a shelf life – check individual packaging for details.
We recommend storing our products in a cool, dry place to maintain quality.
We prioritize essential oils for fragrance, but some products may contain safe, synthetic fragrances.
We accept returns on unopened products within 7 days of purchase.
Our products are tested for quality and safety but are not formally dermatologist-tested.
Follow us on social media or sign up for our newsletter to stay informed about new products.
We use recyclable and eco-friendly packaging whenever possible.
Yes, we offer discounts for bulk purchases. Contact us for a pricing list.
Contact our distributor relations team to discuss terms and requirements.
Water Production
We provide sachet water and bottled water in various sizes, from 50cl to 1.5L. We also provide sachet water.
Our water goes through a rigorous purification process, including filtration, UV treatment, and mineral balancing.
Yes, we offer bulk water sales and delivery for events.
Our bottled water has a shelf life of 12 months if stored properly.
Yes, we offer delivery services to retailers in our distribution network.
We are committed to reducing waste with recyclable bottles and eco-conscious practices.
Contact us to discuss distributor opportunities and requirements.
Yes, bulk purchases qualify for discounted rates.
Our bottled water meets national safety and quality standards.
Orders can be placed through our website or by contacting our sales team.
Yes, we offer branding options for custom labels on bottled water for events or businesses.
Yes, we offer subscription services for scheduled deliveries.
Currently, we serve local markets but are expanding distribution.
We accept bank transfers, credit and debit cards.
Yes, our water quality test results are available to clients upon request.
We adhere to strict hygiene and safety practices, following all regulatory guidelines.
Yes, we provide water samples for bulk purchase clients.
Bulk orders are delivered by our logistics team. Delivery times depend on order size and location.
Yes, we offer cooler rentals with bulk orders for events.
Yes, we offer customizable labeling to fit your event's branding needs.
Partnerships
You can partner with us by filling out the partnership inquiry form on our website or contacting our partnerships team directly. We're open to collaborations across our agriculture, trade, restaurants, cosmetics, and bottled water production sectors.
We offer distribution partnerships, retail partnerships, joint ventures, co-branding, and product development collaborations across our sectors.
Yes, we welcome distributor partnerships for our cosmetics, agricultural products, and bottled water. Contact our partnerships team to discuss terms.
Yes, we work with retail stores for both wholesale supply and exclusive product placements.
For co-branding opportunities, reach out to our partnerships team with your proposal, and we'll review it to assess compatibility with our brand.
Partners benefit from competitive pricing, access to our quality products, joint marketing efforts, and a trusted brand reputation in the market.
We consider financial support for projects that align with our business goals and values. Contact us for more information on funding opportunities.
Yes, we offer exclusive partnership opportunities in certain regions and sectors. Inquire about availability with our team.
Requirements vary depending on the partnership type. Generally, we look for aligned values, market experience, and commitment to quality standards.
The timeline varies but typically takes between 1 to 3 months, depending on the complexity of the partnership.
Yes, we welcome international partnerships, particularly in distribution and retail of our products.
Interested wholesalers can submit an application on our website. We'll review it and schedule a follow-up meeting to discuss terms.
Yes, we provide joint marketing support for eligible partners, including promotional materials and campaign collaboration.
We are open to product development collaborations, especially in cosmetics and food products. Reach out with your proposal to discuss further.
Minimum order quantities depend on the product category and region. Contact our partnerships team for specific requirements.
Yes, we can provide co-branded or exclusive branded packaging for partners as part of the collaboration.
Partnership products are priced competitively, with pricing structures tailored to each partnership's unique needs and goals.
Yes, we offer training sessions to help partners understand our products and align with our quality standards.
All products undergo rigorous quality checks to ensure they meet Zaheerah's standards. Partners are also expected to follow these standards.
We look for proposals that align with our mission, values, and business objectives. Submit your proposal, and we'll evaluate it for mutual benefits and feasibility.
Zaheerah Bloom
Zaheerah Bloom is the beauty and personal care division of Zaheerah Ventures Ltd, focused on high-quality skincare and everyday cosmetic products distributed through a modern FMCG wholesale and retail system.
We offer body creams, lotions, soaps, liquid soaps, and petroleum jelly, designed for personal use and retail resale.
Retailers, outlets, and distributors can purchase Zaheerah Bloom products at wholesale carton pricing.
Distributor tier access is based on total carton volume purchased. Contact our sales team to discuss requirements and get started.
Minimum wholesale participation starts from approved carton quantities, which vary by product. Contact us for specific details.
Yes, bulk discounts apply to verified distributor or wholesale accounts based on the carton quantity ordered.
Yes, we provide nationwide product delivery across Nigeria through approved logistics partners.
All orders must be completed through approved payment and verification processes. We accept bank transfers and other approved methods.
Yes, retailers are encouraged to maintain recommended market pricing to ensure brand stability and fair competition.
No, unauthorized repackaging, dilution, relabeling, or imitation of Zaheerah Bloom products is strictly prohibited.
No, Zaheerah Bloom is an FMCG wholesale and retail distribution system. It is not a recruitment-based income platform, pyramid scheme, or investment program.
Outlet and distributor accounts may be reviewed or suspended for policy violations such as selling counterfeit products, chargeback abuse, or brand impersonation.
Damaged or missing shipments must be reported within the approved reporting period after delivery. Contact our support team immediately.
Orders can be placed by contacting our sales team or through approved ordering channels. Payment confirmation is required before processing.
Yes, all products are expected to comply with applicable regulatory and safety standards. They are for external use only.